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BUSINESS HOURSMonday - Thursday: 10 AM - 5 PM Friday: 10 AM - 2 PM Weekends: Closed
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BK INTERIOR DESIGNS AND HOTEL COLLECTIONDesign is an experience far beyond visual aestetics. Brilliant design embodies a feeling that evokes positive memories through sight, touch, smell, and sounds. Hotel Collection has crafted luxury scents inspired by 5-star hotels, transforming your home into a luxury vacation destination. BK Interior Designs has chosen to work with Hotel Collection because of their cruelty free testing methods, and safe sents which promote a healthy envirment for clients, customers, and the public.
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BENEFITS OF ORDERING FROM BKID x HOTEL COLLECTIONOur Loyalty Program rewards you with 1 point for every dollar you spend when you sign up with BKID x Hotel Collection. We prioritize exceptional customer service and are ready to assist you with any queries or concerns before and after placing an order. Additionally, we provide free standard shipping on all orders exceeding $150 as a special exclusive offer.
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WHEN WILL I RECEIVE MY ORDER?Between processing, fulfillment, shipping, and delivery, please allow 3-7 business days.
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CAN I MODIFY OR CANCEL MY ORDERUnfortunately, we cannot guarantee any accommodations to an order once placed, including alterations or cancellations. If you need to update any information on your order, email shop@bkinteriordesigns.com as soon as possible! Before placing your order, please ensure that all your information, including your shipping address, name, phone number, credit card details, and product selection, is correct, as BKID x Hotel Collection is not responsible for any mistakes. Thank you.
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WHAT IS YOUR SHIPPING POLICY?At BKID x HOTEL COLLECTION, we provide free shipping for any orders over $150 within the United States. Please note that we are currently unable to ship to P.O. boxes.
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WHAT IS YOUR RETURN POLICY?BKID x Hotel Collection is an authorized retailer of Hotel Collection products. We are currently unable to process returns as per our agreement. Nonetheless, if you have any concerns or inquiries about your purchase, please feel free to reach out to us at shop@bkinteriordesigns.com with "BKID x Hotel Collection Question" as the subject, and we will respond as soon as possible. We are committed to providing you with excellent customer service and support and apologize for any inconvenience.
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WHERE DOES BKID x HOTEL COLLECTION SHIP FROM?All orders are fulfilled by Hotel Collection and Aroma 360. All orders are shipped out of Hotel Collection's Miami, Florida warehouse and distribution center using both FedEx and UPS.
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IS AROMA 360 THE SAME AS HOTEL COLLECTION?The Hotel Collection from Aroma360 showcases scents that are inspired by 5-star luxury hotels. It's important to mention that some of the products, such as the diffuser oils, may be packaged in Aroma360 branding.
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I HAVE A GENERAL QUESTIONFor all other questions, feel free to email shop@bkinteriordesigns.com, and we will respond with an answer as soon as possible during regular business hours: Monday - Thursday: 10 AM - 5 PM, Friday: 10 AM - 2 PM, Weekends: Closed.
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